1.1. NL Events is a service provided by Real Life Interaction GmbH, Richard-Ermisch-Str. 69 10247 Berlin, legally represented by the managing director Dr. Tassilo Ott and Dr. Volker Braun, on behalf of Botschaft des Königreichs der Niederlande, Klosterstraße 50, 10179 Berlin.
1.2. The subject of the contract is the use of NL Events, powered by talque. We render our services exclusively on the basis of the following conditions.
1.3. We are entitled to change these terms and conditions or price lists. The change will be communicated to you by e-mail or in writing and will be effective with the next renewal of the contract period. The most current version of the Terms and Conditions is available at https://web.talque.com/en/terms-and-conditions. In case of any contradictions between the German and English version of terms & conditions, the German version shall prevail.
1.4. The protection of data and privacy are important to us. In addition to these conditions, our privacy policy, the validity of which you have expressly confirmed in the registration. You can view this privacy policy https://web.talque.com/en/privacy-policy.
1.5. NL Events, powered by talque, is an integrated web tool that enables business users to communicate in groups in a variety of ways and also to plan and conduct video calls, telcos, meetings. The simplicity of operation is clearly in the foreground. It is also available as an app for Android / iOS with the same functionality.
For simplicity, in the following we will use the term “talque” instead of “NL Events, powered by talque,” as this is a “branded app” version of the same communication platform.
1.6. For simplicity, in the following we will use the term “talque” instead of “NL Events, powered by talque,” as this is a “branded app” version of the same communication platform.
2.1. By registering for talque you are making a binding offer to use talque. By concluding the registration and activation of your user account, a contract with Real Life Interaction GmbH is concluded.
2.2. You may only use talque if you are at least 18 years old.
2.3. Depending on the talque package selected by you, this may also result in the obligation to pay a fee for the use of talque.
2.4. This contract and the use of talque are subject to the laws of the Federal Republic of Germany.
2.5. Should one of the clauses of these terms and conditions be ineffective, this does not affect the validity of the contract itself. In place of the ineffective clause, the parties will reach an agreement that best reflects the interests of both parties and comes closest to the meaning and purpose of the ineffective provision. In the alternative, the legal regulation applies.
2.6. Insofar as the contract is concluded with an entrepreneur, the jurisdiction of the competent court is based on the seat of Real Life Interaction GmbH.
3.1. If you have opted for a paid talque package, the following applies:
3.2. Invoices are due in advance for the respective service period. The due date is indicated on the invoice. If you are not paying in time, you will be in default without a reminder. In the event of default talque is entitled to withhold its own performance until receipt of payment.
3.3. If you use talque as a consumer, the prices shown already include VAT. The consumer concept of §13 BGB applies: "Consumer is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity."
3.4. Further costs will only be incurred if you wish to use further paid services from talque. You will then be informed in advance and can agree or reject.
3.5. There will be no refund for services provided but not used
4.1. Upon entering into the Agreement, talque grants you a simple, non-transferable, worldwide license to use the services of talque in the framework provided.
4.2. Insofar as you have acquired a company license, you have the right to grant talque a sub-license to your employees. In this case, it is your duty and responsibility to ensure that the terms of this Agreement are also strictly enforced by your employees. In this case talque is entitled to demand proof of this. It is also your duty to observe the regulations of data protection, telecommunications law, labor law and any legal requirements. Talque accepts no liability for this.
4.3. In particular, there is no right, without a separate agreement, to use or license the trademarks, signs and other intellectual property of talque for other (in particular personal) purposes. Talque retains all copyright and other rights to the Services. You are not authorized to remove, obscure or modify legal information (eg copyright or trademark information).
4.4. The license to use talque is subject to the condition that your use is solely for legal purposes. Use for purposes prohibited by the laws of your country or those of the Federal Republic of Germany is expressly not covered by the license. This includes, for example, the distribution of illegal content or content that does not contain any rights, such as the transmission of copyrighted works, if you are not authorized to do so.
4.5. talque is entitled in such a case to terminate the contract extraordinarily and without observing a notice period.
5.1. talque always strives to provide the best possible performance and to use state-of-the-art technologies.
5.2. However, talque assumes no liability or warranty that (i) the Services meet your requirements or wishes or expectations, (ii) the Services are uninterrupted, timely, secure and error free, (iii) the results obtained through the use of the Services correct and reliable, (iv) errors that do not or do not permanently hinder the provision of services are corrected.
5.3. talque provides support exclusively by e-mail and by 'Best Effort'. Periods and deadlines for error or troubleshooting are, when they are mentioned, non-binding estimates, from which no rights can be derived.
5.4. talque has the right to use third parties for the provision of services.
5.5. talque is entitled to permanently or temporarily cease, remove or change the services and / or functionalities at any time, or to add new services. These changes are automatically subject to these terms. By continuing to use the Services after such changes, you are tacitly agreeing to the changes.
5.6. talque reserves the right (but is not obligated) to review, filter, modify, reject, or delete content or accounts within the Services. If you discover the content and / or infringement of third-party intellectual property, please contact us at ip@talque.com.
5.7. You acknowledge that using talque data may expose you to insulting, offensive or otherwise objectionable material.
6.1. talque is liable within the framework of the statutory provisions for intent and gross negligence and unlimited, as far as it concerns the injury of the life or the body of a natural person.
6.2. Any further liability, in particular also for such damages, which arise indirectly from the use of talque, is excluded.
6.3. In particular, talque is not liable if talque is used for non-contractual purposes. talque requires a technical infrastructure, especially an active internet connection to the terminal. The use of talque may incur costs. These costs are borne by you.
6.4. *We expressly state* that talque's telephony function is not suitable for placing emergency calls, in particular police or fire department emergency calls.
7.1. You are liable to Real Life Interaction GmbH for the proper use of talque.
7.2. This includes in particular the following aspects:
7.2.1. You represent that you have the right to use the content that you share through talque for this purpose.
7.2.2. In particular with copyright contents (texts, pictures, films, sound files, etc.) you declare that you may use them for this purpose.
7.2.3. You are also liable for the fault of third parties, as far as their actions are attributable to you, this applies in particular to the use and sub-licensing within the framework of an enterprise license.
7.2.4. Otherwise, they will release talque from claims of third parties. Also, in such a case, there is a right to extraordinary termination of talque.
8.1. Some talque functions (or parts of it) are financed by advertising and accordingly display certain advertisements. The display of these advertisements can be controlled by the information resulting from the use of the services. The rules of the privacy policy are observed.
8.2. The type and extent of advertising can change at any time.
8.3. You agree that talque displays advertising.
8.4. If you use talque in the free version, you must not block the advertisement.
### 9. Usage rights transfer
9.1. As a basic principle, the use of talque grants no use and exploitation rights to your content to talque.
9.2. However, Talque's right to store and display such content for the purpose of communicating with third parties is excluded.
9.3. At the same time, by using it you declare that you have the right to use this content from its own or derived right.
10.1. The free use of talque is not subject to any contract.
10.2. In the case of the free use of talque, the contract may be terminated by both parties with a notice period of two weeks at any time and without stating reasons from both sides.
10.3. The paid use of talque is closed for the period specified in the contract. If the contract is not terminated three months before the end of the agreed period, it will be renewed for the period of use specified in the contract.
10.4. The ordinary period of notice is three months to the end of the contract period.
10.5. Termination for good cause is always possible. An important reason exists in particular if these General Terms and Conditions of Business are violated, if one of the contracting parties files for bankruptcy or fails to do so despite the preconditions, or if the relationship of trust is permanently disturbed for other reasons.
11.1. talque offers the medium E-Mail for communication. Other forms of communication are not supported.
11.2. It is your duty to give talque a valid, working email address.
11.3. All agreements, regulations, agreements require electronic or written form. Oral agreements are not effective. This also applies to the termination of this clause.
The responsible body for the data processing of the NL Events app, powered by talque, is:
Real Life Interaction GmbH
Dr. Volker Braun
Richard-Ermisch-Str. 69
10247 Berlin
The data processing takes place on behalf of
Botschaft des Königreichs der Niederlande
Klosterstraße 50
10179 Berlin
The responsible body decides alone or together with others about the purposes and means of processing of personal data (in particular names, e-mail address, talque profile data or similar).
Some of the data processing is only possible with your expressed consent. A revocation of your already issued consent is possible at any time. One informal message by e-mail to the address given in the imprint address suffices for revocation. The legality of the data processing that took place before the revocation remains unaffected.
In the case of a data protection law violation, as an affected person you have the right to appeal to the relevant supervisory authority. The authority regarding data protection law questions is the state data protection officer of the state of Berlin. The following link presents a list of the current data protection officers of the state of Berlin as well as their contact details: https://www.bfdi.bund.de/SharedDocs/Adressen/LfD/Berlin.html
In accordance with the applicable statutory provisions, you have, at any time, the right to free information about your saved personal data, the source of the data, their recipient and purpose of the processing of the data, and, where appropriate, a right to rectification, block or deletion. In this regard and for any further questions about personal data you can contact us via the options listed in the imprint at any time.
For security reasons and to protect the transmission of confidential content that you send to us, our website uses an SSL resp. TLS encryption. This secures data that enter via this website and renders it not readable by third parties. You can recognize the encrypted connection by the "https://" address bar in your browser or the lock icon in the browser bar.
The provider of the website collects and stores in server log files information that your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These are not merged with any other data sources. The basis for processing this data is Art. 6 para. 1 lit. b DSGVO, which involves the processing of data to fulfill a contract or precontractual measures.
To use the NL Events functionality you can register on the NL Events app, powered by talque, as a talque user. The data transmitted serves exclusively for the purpose of using our communication service. Mandatory information for registration must be given in full, otherwise registration is not possible.
In case of important changes, e.g. for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address provided at the time of registration, unless this address was subsequently changed in the customer account using the password. In this case this e-mail will be sent to the new address.
The processing of the data entered during registration takes place on the basis of your consent (Article 6 (1) (a) GDPR). Withdrawal of your already given consent is possible at any time. For the revocation it is sufficient to send an informal message per e-mail. The legality of the data processing already done remains unaffected by the revocation.
We store the data collected during registration for as long as you are registered on our website. Your data will be deleted should you cancel your registration. Legal retention periods remain untouched.
This website uses plug-ins from the Facebook.com company, which are provided by the company Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304 in the USA. Users of our website, on which the Facebook plugin („like“ button) is installed, are hereby informed, that the plugin connects to Facebook, whereby a transmission to your browser is carried out, so the plugin on The web page. Furthermore, the usage data are passed on to the Facebook servers, which contain information about your website visits on our homepage. For logged in Facebook users, this means that the usage data is assigned to your personal Facebook account. If you are actively using the Facebook plug-in as a logged-in Facebook user (for example, by clicking the „Like“ button or using the comment feature), this data will be transferred to your Facebook account and published. This can only be done by logging out of your Facebook account. For more information on the use of Facebook by Facebook, please refer to the Privacy Policy on Facebook at http://de-en.facebook.com/policy.php.
Our website uses functions of the web analysis service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your device enable analysis of website usage. Information generated by cookies about your use of our website will be sent to a Google server and stored there. Server location is usually the USA.
The setting of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. As operator of this website we have a legitimate interest in the analysis of user behavior to optimize our web offer and possibly also to optimize advertising.
Our website uses functions of the web analysis service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your device enable analysis of website usage. Information generated by cookies about your use of our website will be sent to a Google server and stored there. Server location is usually the USA.
The setting of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. As operator of this website we have a legitimate interest in the analysis of user behavior to optimize our web offer and possibly also to optimize advertising.
We utilize Google Analytics with the IP anonymization feature enabled. It ensures that Google truncates your IP address within member states of the European Union or in other contracting states to the agreement on the European Economic Area before being sent to the US. There may be exceptional cases in which Google transmits the full IP address to a server in the United States before truncating it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activities, and to provide us with further services about website usage and internet related services. There is no merge of Google Analytics submitted IP address data with other data from Google.
The setting of cookies through your web browser can be prevented. However, this could restrict some functions of our website. Similarly, you may only block collection of your data regarding your website usage including your IP address, including the subsequent processing by Google Analytics. For example, this can be done by installing a browser plugin that you can download via the following link: https://tools.google.com/dlpage/gaoptout?hl=en
You can prevent data collection through Google Analytics by clicking on the following link. It will set an opt-out cookie set that will prevent capture of your data during future visits to our website: Disabling Google Analytics.
You can find details about user data and Google Analytics in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
In order to completely fulfill the data protection laws, we have signed a contract with Google for data processing.
Our website uses the "demographic characteristics" feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the page visitors contain. These data are from interest-based advertising of Google and third-party visitor data. An assignment of data to a specific person is not possible. You can deactivate this function at any time. This is possible using the Ad settings in your Google Account, or by avoiding the capture of your data by Google Analytics in general, as explained under "Objection to data collection".